These Terms and Conditions apply when you book, pay for or use services offered through www.the-nourished-woman.com. By paying your invoice or making a booking, you agree to these Terms.
Jodie Louise will provide a variety of services both face-to-face and online. Services may include online wellness coaching, general nutrition and lifestyle education, wellness programs, books, workshops and retreats. Jodie Louise is a wellness educator and is not a registered medical practitioner, nutritionist or dietitian. All services are educational and are not a substitute for medical care. All inclusions will be listed on your invoice. If it is not listed, it is not included. If you are unsure of what is and isn’t included, please contact Jodie Louise prior to making payment.
Ebooks, guides and other downloadable materials are provided for your personal, non-commercial use and may not be shared, resold or redistributed. Because digital products are delivered instantly and cannot be returned once accessed, they are generally non-refundable once downloaded. This does not affect your rights under the Australian Consumer Law — for example, if a digital product is faulty, not as described, or does not do what we said it would, you may be entitled to a remedy.
Some links on this website are affiliate links, and Jodie Louise may earn a commission if you purchase through them. Where you buy a product from a third-party seller (for example ZenCleanz), your purchase is a contract between you and that seller. Delivery, shipping, refunds, warranties and any product issues are governed by that seller’s terms and conditions, not these Terms. Jodie Louise is not the supplier of those products and is not responsible for them, although consumer guarantees under the Australian Consumer Law may still apply against the relevant supplier or manufacturer.
Fees are variable and should be negotiated before a session takes place. If you are unsure of the payment arrangement, it is your responsibility to ask for clarity before proceeding to work with Jodie Louise. Refunds are not generally offered for change of mind once payment is made. However, nothing in these terms limits your rights under the Australian Consumer Law, including the consumer guarantees that cannot be excluded. If a product or service is faulty, not as described, or not fit for its purpose, you may be entitled to a refund, repair or replacement. Beyond those rights, Jodie Louise is always happy to discuss a fair solution wherever possible.
You are required to give 24 hours’ notice if cancellation is required. Failure to notify Jodie Louise in time may result in losing that session. Please notify Jodie Louise in writing at your earliest convenience if a session will be missed.
If you cancel, any deposit reflects costs Jodie Louise has already reasonably incurred and time reserved for you, and to that extent is non-refundable and non-transferable.
Nothing in this clause affects your rights under the Australian Consumer Law, and Jodie Louise will refund any part of a deposit that exceeds her reasonable costs where the law requires it or where it is fair to do so in the circumstances.
Provide as much information as possible in your cancellation request for Jodie Louise to consider.
Payment instructions are detailed on your quote/invoice.
Jodie Louise reserves the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. Any price change applies only to new orders or bookings made after the change takes effect. Where you have already booked and paid for a service, the price agreed at the time of booking will not increase.
If, before a service is delivered, Jodie Louise notifies you of a price increase that would affect your booking, you may choose not to proceed and receive a refund of any amounts you have paid for services not yet delivered.
Rates quoted are appropriate to the product at the time of quoting/invoicing, and these rates may change. All prices are subject to availability.
Jodie Louise reserves the right not to honour any published prices or offerings that were determined erroneously due to printing, electronic, or human error. Every effort is made to ensure accuracy; however, Jodie Louise cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances.
Jodie Louise shall maintain the confidentiality of all that may be disclosed in the course of providing her services. For the avoidance of doubt, confidential information does not include information which is public knowledge, was in the recipient’s possession before receipt, or is independently developed by the recipient.
The books, programs, and website content provided by Jodie Louise through www.the-nourished-woman.com are designed for educational and informational purposes only. They are not a substitute for medical advice, diagnosis, or treatment. Please consult a healthcare professional before making any dietary or lifestyle changes, particularly if you have an existing condition, are pregnant, or are trying to conceive.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified. Where the Australian Consumer Law permits Jodie Louise to limit her liability for a failure to comply with a guarantee, that liability is limited (at her option) to resupplying the services or paying the cost of having them resupplied.
Subject to those rights, and to the maximum extent permitted by law, Jodie Louise is not liable for any indirect, incidental, special or consequential loss, or for any loss you claim to have incurred in seeking to improve your quality of life, wellness or other personal goals.
Jodie Louise shall not be held responsible for factors beyond reasonable control, including delays and non-performance caused by viruses, denial of service attacks, other acts or omissions by third parties, Internet service providers, by you or its contractors, strikes, lockouts, work slowdowns or stoppages, accidents, fires, acts of God, terrorism.
This website, products, and information contain copyrighted material, trademarks, and other proprietary information. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works of, or in any way exploit, in whole or in part, any proprietary or other material.
You agree to indemnify Jodie Louise against liabilities, costs and expenses that she reasonably incurs arising from your breach of these Terms, your misuse of the services or content, or information you supply that is inaccurate or unlawful.
This indemnity does not apply to the extent any liability, cost or expense is caused by Jodie Louise’s own negligence or breach, and nothing in this clause requires you to indemnify Jodie Louise against any liability that cannot lawfully be excluded or in a way that would make this clause an unfair contract term under the Australian Consumer Law.
Ensure you review the Privacy and Cookies Policy that can be found on the website.
For any questions in relation to this Terms and Conditions Agreement, please contact Jodie Louise at hello@jodie-louise.com.
